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The College Enquiry Chatbot is an AI-powered application designed to answer common questions from students, parents, and visitors about a college. It provides information about courses, admissions, eligibility criteria, fee structures, departments, faculty, scholarships, facilities, and contact details. Using Natural Language Processing (NLP), the chatbot interprets user queries and generates relevant responses from a predefined knowledge base. The system helps colleges provide quick, consistent, and accessible information while reducing the workload of administrative staff.
In the traditional system, students and parents obtain college information through phone calls, emails, brochures, websites, or direct visits to the administrative office. These methods may require considerable time and may not provide immediate responses outside office hours.
The proposed system uses a chatbot interface and NLP techniques to answer college-related questions. It identifies the user's query and retrieves relevant information from a college knowledge base. The chatbot can provide details about courses, admissions, eligibility, fees, scholarships, departments, and campus facilities. An administrator can update the information to keep responses relevant. The system can also provide contact details or direct complex enquiries to college staff.
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